Usually a WiFi digital frame should plugged into the power outlet, it will be turn on. You should go to the menu with WIFI or network icon, connect your electronic frame to a valid wifi wireless network.
Download the provided iOS/Android APP, pair your frame in the APP from your device(smart phone, tablet or iPad) with the frame’s ID or SN number on the product.
Select photos you want to share from your device, send pictures to the paired digital frame. Frame will receive photos in seconds and display new photos on screen(frame must connect to the wireless network).
Or create account on the manufacture’s website to pair your frame (usually one valid email address), write email and attach photos, click send. The manufacture’s server will receive photos and resend to the paired frame, the photo frame will receive your emailed pictures soon. The received photos will display on the digital frame.
Transfer the photo you like to share to the SD/MMC card or usb flash driver, mail the card or usb stick to the receiver’s address.
Turn on the digital frame, insert the card or usb disk, the picture frame will load pictures, clikc to slideshow on the lcd display.
Most digital picture frame have similar setting like system time, sleep time, wake up time, slideshow way, slideshow time and more. Set them as the manufacture’s user manual or quick start guide shows.
Tell them what is your problem. Ask the technical support or service team to find the way to fix and help you to make your frame work right.It is good for you to do some search to find easy set up and use digital frame, this will save your time to set up. You non-tech savvy parents and grand parents only need to plug power adapter to enjoy photos.
You can try HDGenius wifi digital frame, they provide it at lower price as other brand's non-wifi frame.