We will display coupon code on the top banner pictures; also, we provide the exclusive higher discount coupon code in the newsletters for subscribing members ONLY.
We publish and update the coupon codes on some hot coupon/deal site like Dealspotr, couponbirds, couponannie and more.
Usually, we ship from our US office at 4633 Old Ironsides Drive #270, Santa Clara, CA.
No, all of our Hdgenius wifi internet picture frames are FREE to ship to most US address( EXCEPT Alaska/ Hawaii, APO/FPO, and US Protectorates) by UPS standard service
Don't hesitate to call (408)837-7101 to get instant help, or email to service@hdgenius.com with a picture and description of your problem; our helpful customer service team will do their best to solve your problem.
Once we receive your product, a refund is initiated. Your refund will be returned the same as your original payment. For credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
For Paypal payment, the refund will send to your payment Paypal account within 1-3 business days.
The 7" WiFi Internet photo frame HDGenius07 in a resolution of 1024x600 pixel;
The 10" WiFi Internet photo frame HDGenius10 in a resolution of 1280x800 pixel (HD);
The 13" WiFi Internet photo frame HDGenius13 in a resolution of 1920x1080 pixel(Full HD).
Hdgenius 7",10" and 13" wifi digital photo frame use premium A+ grade LED backlight IPS panel from the top suppliers. You can view from almost all angles to get best experience.
Yes, the Hdgenius digital frame uses built-in G-sensor and will automatically rotate the photos, so they are appropriately displayed when the digital frame is in the landscape or portrait orientation.
The photos sent to the digital frame usually around 400K, 4GB built-in flash can hold 10 000 photos. That means it needs around 3 years if you send 10 photos every day to fill the 4GB flash of the Hdgenius picture frame.
When the USB or SD card is installed, the Hdgenius digital frame will automatically include the photos on USB/SD cards in the frame's album.
Depending on the number of photos already download and store to the frame it may take a few seconds for the picture frame to start displaying the new images on the USB/SD card.
Yes, you can send photos to the digital frame at any time.
It depends on the WIFI connection strength/speed and the number of photos you send. If the WIFI connection is good, the pictures will display on your Hdgenius wifi frame in real-time.
Photos will be automatically downloaded to the frame once the frame re-connect to the WI-Fi within 7 days.
If the frame was connected after 7 days of sending, you need to resend the photos.
Yes, you can connect and send to multiple frames in different states or even different countries.
To add additional frames to your smartphone app, select “Pair frame” from the main menu, and scan the QR code or enter the frame ID and password to pair.
You can send the same pictures to different picture frames at the same time, you can send different photos to different Hdgenius photo frames separately.
Hdgenius APP can pair as many as 15 HDgenius WiFi Internet Photo Frames.
